Frequently Asked Questions
Providing Everything You Need

Q1. How do I know this will work for my child?
A1. This will definitely work for you & your child when the child fully participates in the lessons and its activities. Progress will be made when your child is motivated and active in their learning. Your child can go at their own pace, taking steady paces forwards, until they become more confident, skilled and accurate in their skills.
Q2. How much time will my child need to put aside for this?
A2. Live online Group Lessons lessons will last 60 mins. Private lessons are also 60 mins. Children following the self-paced video lessons, can break the lessons up into smaller chunks if needed, so times will vary.
Homework would also be set, including reading and spelling activities so your child can practice and embed their learning which could vary in time.
Q3. What if my child can't make enough time in his schedule?
A3. I would suggest that you and your child choose a time and day in your week that will fit into your schedule. Online lessons can be broken into smaller chunks, so can also be spread out over the week and slotted into your own schedule.
Q4. What help will my child get with this?
A4. If you or child have any questions, please feel free to contact me via email , and I will get back to you with an answer as soon as I can. Anytime your child gets stuck and needs help, you can contact me personally, and I will make time with you and your child to work through the issue until they feel clear and confident.
Q5. This is an ongoing investment. How do I know it's guaranteed
A5. We guarantee that the teaching will be delivered to a high standard. If you are not happy or think that it is not suitable for your child, please contact me as soon as possible, and we can make arrangements to adjust things or give a refund where necessary.

Q6. What if I want to cancel lessons?
A6. If you no longer require lessons please give 1 months notice, as payments are monthly, in advance. Just drop me a line to let me know in advance, and cancel future payments, before the next one is due. Firstly though, it would be best to talk with me to see if we can make any adjustments that will work for your child.
Unexplained, unattended private lessons will still need to be paid for, however, if you wish to cancel a private lesson(s) due to sickness holidays, or other circumstances, please let me know in advance, so we can make adjustments.