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CONCERNS,  COMPLAINTS & REFUNDS

If there are any concerns or complaints concerning tutoring or coaching,  please contact us as soon as possible in order to work out the best solution for you and your child.  We will do our best to make sure our services are professional and accommodating to each student and family.  Refunds will be available if required on request, under the right circumstances.  Please contact me on the Contact Form.

PROFESSIONAL SERVICES

We aim to provide professional services to parents and children, in our consultations, updating of progress, planning, preparation, and delivery of lessons or coaching, in our style and manner and in every way possible to give you a good quality of service. 

Our teaching approach is multi-sensory, structured, and progressive with games and activities factored into the lessons.

Policies

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